At Elifa Market, we are committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data.
Last updated: December 1, 2024
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This includes your name, email address, phone number, shipping address, and payment information.
We automatically collect certain information about your device and usage of our service, including IP address, browser type, operating system, referring URLs, and pages visited.
If you choose to become a seller, we collect additional business information including business name, tax identification numbers, and bank account details for payment processing.
We use your information to provide, maintain, and improve our services, process transactions, and communicate with you about your account and orders.
We use your information to personalize your experience, show you relevant products, and provide customer support tailored to your needs.
We use your contact information to send you service-related communications, updates about your orders, and promotional materials (which you can opt out of).
When you make a purchase, we share necessary information with the seller to fulfill your order, including your name, shipping address, and contact information.
We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, and providing customer service.
We may disclose your information when required by law, to protect our rights, or to protect the safety of our users and the public.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We use encryption to protect sensitive information transmitted online and store your information on secure servers with limited access.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
You can access and update your personal information through your account settings. You have the right to request a copy of the personal information we hold about you.
You can request deletion of your personal information, subject to certain legal and business requirements. You can delete your account at any time through your account settings.
You can opt out of promotional emails by clicking the unsubscribe link in any promotional email or by updating your communication preferences in your account.
If you have any questions about how we handle your data, please don't hesitate to contact us.
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